Politique de remboursement

Last updated: November 9, 2026

90-Day Free Returns & Money-Back Guarantee

We want you to love every Beautykorean purchase. If you are not completely satisfied, you can return your item(s) within 90 days of delivery for a full refund of the item price. Return shipping is free: contact us and we will send you a prepaid return label or reimburse your return shipping cost.

How to start a return

Email us at support@beautykoreanshop.com with your order number and the item(s) you would like to return. We will reply with return instructions and, where applicable, a prepaid return label. Items sent back to us without first requesting a return cannot be accepted.

Return conditions

Please return items with all original parts and packaging where possible. Our money-back guarantee covers opened and used products, so you can try them risk-free.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item, so we can evaluate the issue and make it right at no cost to you.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return. Approved refunds are issued to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@beautykoreanshop.com.